These Terms and Conditions are up-dated regularly and you are advised to review them from time to time. If you have any queries or concerns, please contact us.
Chew The Fat (“Chew The Fat”, “we”, “us”) is a New Zealand business and these Terms and Conditions are governed by New Zealand Law. Chew The Fat reserves its rights to alter the content of this site at any time.
Intellectual Property Rights
This website contains material which is owned by Chew The Fat. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Except as permitted under the Copyright Act 1994, you are not permitted to copy, reproduce, republish, distribute or display any of the information on this website without our prior written permission.
Accuracy of Information
We aim to ensure that the information we include on this website is accurate and current. While we have no reason to believe that any information on this website is inaccurate, we do not warrant the accuracy, adequacy or completeness of such information. Where we become aware of any misdescription, we reserve the right to correct any error or omission.
Limitation on Liability
In no event shall we be liable for any direct, indirect, special, punitive, incidental, exemplary or consequential, damages, or any damages whatsoever, even if we have been previously advised of the possibility of such damages, whether in an action under contract, negligence, or any other theory, arising out of or in connection with the use, inability to use, or performance of the information, services, products, and materials available from this site. These limitations shall apply notwithstanding any failure of essential purpose of any limited remedy. Because some jurisdictions do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of liability for consequential or incidental damages, the above limitations may not apply to you.
This site may contain links to other sites on the Internet that are owned and operated by third party vendors and other third parties (the “External Sites”). You acknowledge that we are not responsible for the availability of, or the content located on or through, any External Site. You should contact the site administrator for those External Sites if you have any concerns regarding such links or the content located on such External Sites.
You agree to ensure that your registration details are true and accurate at all times and you undertake to up-date your registration details from time to time when they change.
On registration, you will be prompted to create a password. Once registered, you will be able to use your password to access and purchase. On registration you agree to pay for our services as set out on our website.
We reserve the right to terminate your registration at any time if you breach these Terms and Conditions.
Upon confirmation of payment you will be able to use your password to log into the site to access and view the www.chewthefat.co.nz/my-account/.
All prices are in New Zealand dollars and are inclusive of GST. The price of www.chewthefat.co.nz/shop/ is displayed on the Website and we reserve the right to amend our prices at any time.
Any fees, charges or taxes which may be payable as a result of chewthefat.co.nz being accessed outside New Zealand will be your responsibility.
Payment must be received in full prior to Chew The Fat being made available.
Online payment by credit card is preferred but other means of payment may be accepted at the sole discretion of Chew the Fat. Please contact us for further details.
Upon receipt of payment you will be granted a licence to access the download or product.
Refunds will only be permitted in exceptional circumstances at the sole discretion of Chew the Fat.
Once you have submitted an order, you may cancel that order within 7 days provided you have not accessed the product or download. Cancellations in other circumstances will only be permitted at the sole discretion of Chew The Fat. Where an order has been cancelled, if your credit card has been charged (or we have received payment from you by another means), we will refund you for the total amount debited.
All downloads and products has been created, maintained, up-dated and distributed by Chew The Fat and is the property of Chew The Fat.
Licences to view the product or downloads are restricted to the Registered User and may not be exchanged or shared. Registered Users should not, nor permit anybody else to, copy, share, modify, distribute or exploit the copyrighted materials provided by Chew The Fat which, for the avoidance of doubt, includes the www.chewthefat.co.nz/shop/.
The information contained on this website is not intended to be, nor should it be relied upon as a substitute for professional business advice. No person should act in reliance on any statement contained on the website or included in the www.chewthefat.co.nz/shop/ and at all times you should consider obtaining specific advice from a business advisor.
To the fullest extent permitted by law, Chew The Fat accepts no liability whatsoever for damage, injury, loss or indirect loss of any kind, incurred by anyone through the use of this website or any of the information on this website or contained in any www.chewthefat.co.nz/shop/.
By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website and the www.chewthefat.co.nz/shop/.
PRICING AND PAYMENT
All prices on the website are listed in New Zealand dollars and are exclusive of shipping. All prices are inclusive of GST.
We accept payment by [credit card and PayPal].
AVAILABILITY OF PRODUCTS
In the unlikely event where a product that has been ordered is no longer available, we will contact you as soon as possible to discuss your options. This may result in the cancellation of your order or replacement with an alternative product.
ORDERING AND SHIPPING PROCESS
Once payment has been received we will confirm your order via the email address you provided during the transaction. We will only ship your products when payment has been received in full.
DELIVERY TERMS & CONDITIONS
$6 delivery on all standard shipping items. This excludes bulky items Classes (2-6).
Orders delivered to North Island will be received within approximately 1-2 business days. Orders for South Island within 3-4 business days.
Additional freight charges apply for non-standard items.
RETURNS AND EXCHANGES
If you’re not 100% completely satisfied with your purchase, we will happily accept your return within 30 days and provide you with a credit or a full refund to the value of the product’s purchase price. You can return the product to our store or send it back to our head office. Products should be returned to us unused and in the original packaging, making sure that the product is in the same condition as you received it in, tags still intact.
We do not offer returns or exchanges on sale items. Nor are we able to provide refunds for changes of mind – credit note or exchange only. The price of the shipping paid is not credited back.
Please advise us as soon as possible upon receipt of your purchase if you wish to exchange. In the case of an exchange, please note that all extra postage costs incurred are payable by you and return of the new item is subject to us receiving the extra postage costs incurred. Once this is received and subject to the return conditions being met, the new item will be posted immediately.
Collection of Information
We do not collect personal information from people who merely browse this website. We only collect personal information about you if you send it to us.
You will send us information if you:
• Register as a Registered User;
• Submit the online contact form;
• Email us.
Information is collected and maintained for individuals for the purpose of:
• Providing better services and products to you;
• Making you aware of other products or services that may be of interest to you where you have indicated that we may do so;
• Notifying you of any changes to our website, products or services that might affect you.
Storage and Security of Information
We will ensure that all information you supply is held securely and cannot be accessed or used by unauthorised people. All reasonable steps are taken to ensure the information submitted is accurately stored.
Access to and Correction of Information
You have the right to view your personal details that we hold about you at any time and we will correct any incorrect information we hold about you.
We may from time to time email you details of our services and news which we think may be of interest to you. Each email sent will contain an “unsubscribe” link which you can use to stop receiving our emails in the future.
Disclosure of Information
We only disclose your information to third parties with your express consent or if required to do so by law.
Disposal of Information
We will securely dispose of information 10 years following the date of receipt if we are satisfied this is reasonable.